Shipping Policy

Thank you for shopping with us! At Callen Dark Arts, we strive to provide you with unique, made-to-order items that reflect quality craftsmanship and attention to detail. Please take note of our shipping policy outlined below:

Processing Time:

• All our products are made to order with meticulous care and attention. Our estimated processing time from the date of order confirmation is approximately two weeks before the item is shipped.
• Processing times may vary based on the complexity of the product, seasonal demand, and any unforeseen circumstances. We will keep you informed should there be any changes or delays to your order.

Shipping Methods:

• We offer standard shipping services to deliver your items securely and efficiently. Our shipping partners ensure reliable delivery to your provided shipping address.
• You will receive a shipping confirmation email with tracking information once your order is dispatched from our facilities.

Shipping Duration:

• Once your order has been processed and shipped, the estimated delivery time will vary depending on your location and the shipping method selected at checkout.
• Typically, standard shipping within United Staes takes approximately 3-5 business days. Please note that unforeseen circumstances or external factors beyond our control may affect delivery times.

International Shipping:

• For international orders, additional customs clearance procedures may apply, which could result in delays beyond the estimated delivery timeframe. Import duties, taxes, or fees imposed by the destination country are the responsibility of the recipient.

Address Verification:

• Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not liable for delays or lost shipments caused by incorrect or incomplete addresses provided by the customer.

Order Tracking:

• You can track your order's status and estimated delivery date using the provided tracking number in the shipping confirmation email or by logging into your account on our website.

If you have any further questions or require assistance regarding shipping, please contact our customer service team at callendarkarts@gmail.com. M-F 8am-6pm

Thank you for choosing Callen Dark Arts!

We appreciate your patience and understanding as we craft and deliver your custom-made items.